Shipping Policy
Shipping Policy
At Lavida Fumes, we are committed to ensuring that your orders are packed carefully and delivered safely to the address provided at the time of purchase.
This Shipping Policy explains our order processing, shipping, delivery, and related procedures.
1. Order Processing
Once your order is successfully placed and payment is confirmed, we begin processing it.
Orders are generally processed within 1–3 business days, subject to product availability, order verification, and operational conditions.
Orders placed on Sundays or public holidays may be processed on the next business day.
2. Shipping & Delivery
Once your order has been processed, it will be dispatched through our designated courier or logistics partner.
Delivery time may vary depending on:
- Delivery location
- Courier availability
- Product availability
- Weather conditions
- Public holidays
- Regional or logistical delays
The estimated delivery timeline may be communicated during the order process.
3. Shipping Charges
Applicable shipping charges, if any, will be displayed or communicated before the order is confirmed.
Shipping charges may vary depending on the order size, weight, destination, and applicable logistics arrangements.
4. Delivery Address
Customers are responsible for providing a complete and accurate delivery address.
Please ensure that the following details are correct:
- Full Name
- House/Building Number
- Street/Area
- City
- State
- PIN Code
- Contact details required for delivery
We cannot be held responsible for delivery delays or failed deliveries caused by an incorrect or incomplete address provided by the customer.
5. Order Tracking
Once your order has been dispatched, tracking details may be shared with you through the available communication channel.
Tracking availability depends on the courier or logistics partner handling your shipment.
6. Delayed Deliveries
We make reasonable efforts to ensure timely delivery. However, delays may occur due to circumstances beyond our control, including:
- Severe weather
- Natural events
- Transportation disruptions
- Public holidays
- Courier operational issues
- Remote-area delivery limitations
- Government or regulatory restrictions
- Other unforeseen circumstances
In such cases, we will make reasonable efforts to assist with the shipment.
7. Failed Delivery Attempts
If the courier is unable to deliver your order because the recipient is unavailable, the address is incorrect, or delivery cannot be completed, additional delivery attempts may be made according to the courier's policies.
Where necessary, customers may need to coordinate directly with the courier partner.
8. Damaged or Tampered Packages
We recommend checking your package at the time of delivery.
If the package appears damaged, tampered with, or opened, please take photographs/videos of the package and contact us as soon as possible.
Providing clear evidence will help us investigate the matter with the courier partner.
9. Incorrect, Missing, or Damaged Products
If you receive an incorrect, missing, or damaged product, please contact us within 48 hours of delivery with your order details and relevant photographs/videos.
After reviewing the issue, we will provide assistance according to our applicable replacement and return policies.
10. Order Marked as Delivered but Not Received
If your order is marked as delivered but you have not received it, please contact us promptly.
We may coordinate with the courier or logistics partner to investigate the delivery status.
11. International Shipping
Orders are generally intended for delivery within India.
International shipping, where available, may be subject to additional shipping charges, customs duties, taxes, documentation requirements, and destination-country regulations.
12. Changes to This Shipping Policy
We reserve the right to update or modify this Shipping Policy when required.
Any changes will be published on this page along with the updated date.
13. Contact Us
For questions regarding shipping, delivery, order tracking, or any shipment-related issue, please contact us using the contact details provided on our website.
Lavida Fumes
Email: lavidafumes@gmail.com
Website: www.lavidafumes.com
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Note: Delivery timelines are estimates and may vary depending on the destination, courier partner, and circumstances affecting transportation. Unless specifically confirmed, delivery dates are not guaranteed.